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"Working with OTD has never been training by Powerpoint, it's always been about the experience people get within the event and making changes to their own behaviour. "

Peter Paes
RPM Building Solutions Europe

20 June 2013
Eye Accessing Cues

We recently shared with you an Interview that Chris Cummins did for Optometry Today. We now have another Communication Nugget for you in the form of Eye Accessing Cues – these are the clues we get from another person to show us how they are thinking. You are likely to have heard of it but I wonder how many of you use it when engaging with customers and as a tool for effective communication?! Interesting stuff, please take a look.

For an opportunity to discuss how the 8 step coaching model can inspire your teams to achieve even more please call OTD on 01527 570999.

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