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"OTD have never tried to sell us a standard programme, it's always about finding out what we need, what we're after, developing the idea together and then coming back with a solution that's fit for that particular need."

Peter Paes
RPM Building Solutions Europe

20 June 2013
Eye Accessing Cues

We recently shared with you an Interview that Chris Cummins did for Optometry Today. We now have another Communication Nugget for you in the form of Eye Accessing Cues – these are the clues we get from another person to show us how they are thinking. You are likely to have heard of it but I wonder how many of you use it when engaging with customers and as a tool for effective communication?! Interesting stuff, please take a look.

For an opportunity to discuss how the 8 step coaching model can inspire your teams to achieve even more please call OTD on 01527 570999.

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