Golden future for OTD as company recognised for excellence
OTD has been recognised for the quality of its people management, with an internationally renowned award.
We’re delighted to have been given a Gold Level accreditation by Investors in People following a robust recent assessment process that included team surveys, interviews, meetings and observations.
The exercise focused on all facets of our business, covering everything from leadership and management to community engagement.
Perhaps most pleasing was the assessors observation that OTD’s approach to customer excellence can be seen as a golden thread running through everything we do.
OTD director of operations, Andy Crotty, said: “We’re thrilled to have gained this accreditation. The feedback we received was incredible, with 100% positive results across all of IiP’s nine indicators!
“We’re especially proud as our vision as an organisation is to inspire people; we can’t hope to achieve that without inspiring our own team first. We’ve come a long way from our early days in a little office in Bromsgrove but our culture and ethos remains the same to this day.”
Investors in People has set the standard for better people management since 1991. The internationally recognised accreditation is held by 10,000 organisations across the world.
IiP’s Pauline Price, said: “This is an exceptional achievement, given the challenging nature of the criteria that make up the new Standard and indicates the level of commitment OTD’s leaders have towards achieving success through their people.”