Solutions

Skills that sell

 

Develop intelligent, easy-to-remember sales skills, tailored to suit any buyer type.

 

Customer communication skills are vital for any business, but typical sales models are inflexible, rarely inspire and are routinely created by people without sales experience.

 

ECHOES combines specialist selling tools with powerful psychology, equipping individuals with six entirely flexible segments, customisable to buyer brand and values.

 

Understand your audience, develop an effective memory system, add to your current customer communication skills programme and inspire sustainable change.

 

What can you expect from ECHOES?

Bespoke communication skills at all levels (basic to advanced).

Increased impact in articulating purpose and engaging customers.

Comprehensive pre-engagement and sustainability activities.

Uplift in customer communication skills

 

OTD customers have reported 35% improvements in skill level after experiencing ECHOES. Impact includes rises in:

 

  • Articulating a purpose
  • Involving the customer
  • Engaging the customer

 

For an opportunity to discuss how ECHOES will inspire your workforce, please call OTD on +44 (0)121 726 9900 or visit our contact page.

Engaging

Inspiring content delivered by customer communication skills specialists.

Flexible

Tailored segments designed to suit any buyer type.

Sustainable

Learn a powerful memory system to recall selling segments in minutes.

Coaching for results: make instant improvements to the coaching capabilities of your leaders, with a framework that delivers proven results. Read more
Facilitating excellence. Equip your team with the skills, knowledge and motivation required of industry leading account managers. Read more
Developing world-class presenting skills with a methodology proven to engage any audience. Read more
Skills that sell. Develop intelligent, easy-to-remember communication skills, tailored to suit any buyer type Read more
Creating sustainable change. Challenge your team to achieve personal and business goals through the world’s first daily seven minute coaching system. Read more
Evaluating impact. Take a snapshot of current competence in your organisation and view the impact of your investment in people development. Read more
Learn to further develop behavioural competence and strategic thinking from a master trainer, through each of these 8-day programmes. Read more
Made to measure. Work with our experts to develop your own tailored programme – from leadership and negotiation skills to recruitment and project management. All designed to meet your needs. Read more
Achieving business goals: allow your people to work more effectively and productively, by understanding how to network and influence without authority. Read more