Many of us will have experienced an energising training event, but how often have you changed the way you do things as a result?

By shifting your approach to training, we can help you to make significant and sustainable gains.

We were joined by three Key Account Managers (KAMs) from life sciences firm, Pharmanovia UK, for a training programme designed to build impact in customer engagement.

What made it different? On completion, our delegates joined a 20-day Carpe Diem Coaching™ programme designed to build momentum in applying the skills they’d learnt.

Paired with a specialist OTD coach, the KAMs undertook a remote daily coaching programme of seven minute focused calls. Each person was supported in setting realistic, relevant, and bite-sized goals, including weekly strategic objectives, as well as daily ‘stretch’ and ‘celebration’ goals.

Despite their vast sector experience - one of the participants has worked in the industry for more than 30 years - all three KAMs expressed surprise at just how impactful the coaching calls had proved to be.

Focused contact challenged their thinking, helping to create positive habits that reinforced learning. They found that their personal goals were consistently achieved by building momentum in how they applied a ‘goal-setting’ mentality into every day.

Carpe Diem Coaching™ helped to build skills in both questioning and listening, as well as how to practically apply tools learnt during the programme.

As one KAM, Anup, highlighted: “it doesn’t matter how experienced you are, there is always room to grow that little bit further”.

Some of our skill set lies deep within us, and we may not have tapped into it for a while. Because of Carpe Diem Coaching™ I was able to explore that skillset, making it relevant to both the daily goals I set and how I went about achieving them.

20

Day Carpe Diem Coaching™ programme

7

minute coaching calls

Up to 80%

improvement in just four weeks

9.7/10

coach evaluation rating

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